Store owner replied:
Hi Bronte, We're truly sorry to hear that you're disappointed with your experience. We'd like to understand what went wrong so we can look into the matter
and help you. Could you please share a few more details about the issues you experienced? Please email us at info@kehyla-beauty.com and let us know
about your disappointment. We'll be happy to review your concerns and work with you toward a suitable solution.
Although my order wasn’t correct and eyeliner was labeled incorrectly, I did like the product, however, the colors are not as saturated as I thought they would be! Black is more grey!
Store owner replied:
Hi Donna, we’re truly sorry to hear about your disappointing experience with the Buy 2, Get 1 Free offer. We take your concerns seriously and would like the opportunity to look into this matter. We’ve already emailed you regarding your concern, so please check your inbox and give us the chance to assist you further.
Unfortunately, I can’t wear the eyeliners they both make my eyes itch and tear, I must be allergic to something in the eyeliners, I like the mascara but I am a little reluctant to use it for fear it might irritate my eyes as well
I wouldn’t have ordered this in the first place if i had known it was coming from China. Only found out when i was trying to figure out why it was taking so long to arrive. I hadn’t seen anything during the order process that revealed that. As a mascara it’s fine. I don’t think it’s any better or worse than lots of others I’ve tried. It seems like a smaller tube than most others and it really doesnt feel like there’s much inside it so for the price I feel a little ripped off.
